Terms and Conditions

Saucydevil.co.uk reserve the right to alter or amend products and prices at any time without notice. Photos of products on this site are there for display purposes only as there may be slight differences to the actual products.

Saucydevil.co.uk is not liable for any delay or failure to fulfil any order due to events beyond their control.

All goods supplied by Saucydevil.co.uk remain the property of the Saucydevil.co.uk until such time as they are paid for in full.

All goods sold through this site are sold as "novelty goods". The vendor Saucydevil.co.uk or cannot be held responsible for any injury caused by there use,  what ever the circumstances involved.

The Laws of England shall apply to this Agreement irrespective of the place of delivery

CONFIDENTIALITY
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
 

AVAILABILITY
All orders are subject to availability, in the event of goods being temporarily out of stock an advice note will be sent by email and goods despatched as soon as available up to 20 days, after which a credit note will be issued which may be used against any further orders at any time. All goods sold through this site are sold as "novelty goods". and Saucydevil.co.uk cannot be held responsible for any injury caused by improper use.

ORDER PROCESSING
Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order, once complete you will then be issued with an order number and confirmation of your order by email.

We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout processing system by Paypal and Google Checkout You can be 100% confident that we have invested in the most secure transaction methods available in the UK today.
Goods will be despatched upon clearance of payment on the same day whenever possible.
 

PAYMENT
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards & Switch debit cards are accepted and the name Hitgo will appear on your credit card transaction statement. All prices displayed within the store include VAT at 17.5%
 

DELIVERY
Orders will be despatched same day whenever possible & all orders are despatched in plain wrappings, by First class mail. If the item(s) are not in stock they should be dispatched within 3-5 working days. If there will be any delay in dispatch beyond this then we will contact you by email. All Special Delivery deliveries will require a signature on receipt. Time of delivery cannot be guaranteed. All orders received before 11am will be despatched overnight the same day, orders received after 11.00 will be despatched the following day for overnight delivery. Non delivery for any reason will be emailed the same day.

Once the order has been dispatched from our warehouse it is by law your responsibility and delivery failure should be reported to us first and then you should contact the post office to make a claim.
 

EXCHANGES/REFUNDS    
If for any reason you are not happy with your purchase return it to us within 14 days of the Invoice/Despatch date, and we will exchange for either: (A) an alternative product (B) credit note for the full value of the product (C) refund less a 10% handling charge. Goods Must be Unused.

Postage and Packing costs are non-refundable.

For Exchanged Item/s the customer pays all P&P costs.

Goods must be returned together with the invoice with a full explanation as to the reason for return and stating your preferred method of exchange. All returned goods must be unused (we adhere to strict health and hygiene conditions) and in their original condition and packaging. Underwear cannot be returned for exchange or refund.

Items damaged or faulty due to manufacture should not be used. We must be notified within 24 hours of arrival and then returned within 3 days.

Please ensure that you contact us before returning any goods to check that we will accept them back and so we can advise you of the correct returns/exchange procedure.

You can contact us by our contact page

Due to the personal nature of our products, we are unable to exchange some items, these include:
Underwear is not re-fundable.

Used or broken sealed toys are not-refundable

All returns are at the discretion of the company and all exchange goods must be returned in their original condition together with the invoice, reason for return, in the original packaging and should be returned to Saucydevil.co.uk, details of whom will be within the original package.

We will offer a credit note if there is nothing you want to exchange for at the time of return.

DISCLAIMER
We reserve the right to alter or amend products and prices at any time without notice. We are not liable for any delay or failure to fulfil any order due to events beyond their control. The Laws of England shall apply to this Agreement irrespective of the place of delivery.

saucydevil and saucydevil.co.uk is a trading name of Hitgo LTD.